Agorali support

Need help with your account, purchases, scans, or privacy request? Contact us and we will help you resolve it.

Purchases and subscriptions

We can help with subscription status, restored purchases, credit balances, receipts, and purchase questions.

  • Restore purchases from the subscription screen in the app.
  • Refund requests are handled through the app store where the purchase was made.
  • Send your account email and a receipt screenshot if you need us to investigate.

Scans, photos, and videos

If a scan fails or a product result looks wrong, send us the context so we can check what happened.

  • Include the approximate time of the scan.
  • Tell us whether the media came from the camera or gallery.
  • Do not send sensitive personal documents.

Common questions

The FAQ covers supported products, plans, credits, moderation, languages, currencies, and account settings.

Contact us

For app support, write to support@agorali.com. For privacy or data deletion requests, write to privacy@agorali.com.

support@agorali.com privacy@agorali.com

We aim to respond within 2 business days. Privacy and deletion requests are processed within the legal timeframe.